About Us

Welcome to Cheeky Monsters a UK-based online store bringing a little extra fun to Halloween with costumes and accessories for children and pets.

We started with a simple idea: finding a Halloween costume online should be enjoyable and straightforward, without having to wonder where your order is or who to contact if you need help.

We believe good communication is just as important as the products themselves. Once you place an order, we aim to keep you informed throughout the process, from order confirmation through to dispatch and delivery. If you have a question about an order, delivery, sizing or anything else, our customer support team is available by email and our online contact form to help.

Clear delivery information

We work with established shipping partners and carefully select our fulfilment options to provide reliable delivery to customers across the UK. You’ll receive order and delivery updates where available, and if something doesn't go as expected, we're here to help get things resolved quickly.

Here when you need us

We're a small online store, and we think that means customer service matters even more. We don't expect everything to go perfectly every time — but we do believe that when something does go wrong, you should be able to contact a real person and get a clear response.

Whether you're looking for a costume for a little one, dressing up your four-legged friend, or simply getting ready for Halloween, we're here to make the process as simple and enjoyable as possible.

Thanks for choosing Cheeky Monsters.